Last Updated: May 26, 2026
These Service Provider Terms of Use ("Provider Terms") govern access to and use of the Haul Service by Service Providers. By registering, bidding, accepting jobs, dispatching crews, or otherwise using the Haul Service as a Service Provider, you agree to these Provider Terms.
Service Providers are independent businesses.
Nothing in these Provider Terms creates:
Haulwerk does not:
Service Providers retain exclusive control over:
Service Providers are solely responsible for all:
Service Providers represent and warrant that they:
Service Providers are solely responsible for determining whether licenses or permits are legally required in their operating jurisdictions.
Haulwerk does not independently determine whether a Service Provider is legally authorized to operate in any jurisdiction.
Service Providers must maintain insurance coverage acceptable to Haulwerk.
Unless otherwise specified by Haulwerk, minimum coverage requirements may include:
Coverage requirements may vary by:
Upon request, or where required by Haulwerk for certain service tiers or partnerships, Service Providers may be required to:
Haulwerk may review insurance documentation for platform access and risk-management purposes only.
Any review, acceptance, or processing of insurance documentation:
Service Providers are solely responsible for:
Service Providers must:
Service Providers may refuse any job they believe:
Service Providers must not unlawfully transport or dispose of prohibited materials.
Service Providers remain solely responsible for identifying, handling, transporting, refusing, or disposing of regulated materials.
Haulwerk's AI tools, operational reviews, or uploaded content analysis may fail to identify prohibited materials.
Haulwerk makes no representation regarding hazardous material detection.
Service Providers acknowledge:
Providers retain sole control over:
If actual job conditions materially differ from disclosed conditions, Service Providers may:
Payments are processed through Stripe Connect.
Haulwerk acts solely as a limited payment collection agent.
Haulwerk may:
Platform fees may include percentage-based fees, booking fees, promotional fees, payment-processing-related fees, enterprise-partnership fees, lead-generation fees, advertising or placement fees, or other disclosed charges.
Unless otherwise agreed in writing by Haulwerk, the standard platform fee is eighteen percent (18%) of the gross booking amount.
“Gross booking amount” includes the accepted booking price and any approved additional charges, surcharges, disposal-related charges, or other authorized service-related amounts, but excludes taxes collected and remitted where required by law.
Haulwerk may offer alternative fee arrangements, negotiated pricing, promotional pricing, preferred-provider arrangements, enterprise pricing, pilot programs, geographic pricing, or reduced fees for certain providers, partnerships, service tiers, or campaigns.
Haulwerk reserves the right to modify platform fees, fee structures, payout timing, reserve requirements, or pricing programs upon notice as permitted by applicable law.
Service Providers acknowledge that:
Service Providers agree not to:
These restrictions survive for twelve (12) months following the last interaction with a customer obtained through the Haul Service.
Violations may result in:
Service Providers grant Haulwerk a worldwide, perpetual, irrevocable, royalty-free license to use provider content for:
Haulwerk may rank or recommend providers based on:
Placement does not constitute certification, endorsement, or guarantee.
"Verified" means only that Haulwerk received certain information at a point in time.
Haulwerk may investigate:
Haulwerk may:
THE HAUL SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."
Haulwerk DISCLAIMS ALL WARRANTIES.
Haulwerk does not guarantee:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HAULWERK SHALL NOT BE LIABLE FOR:
Haulwerk's total liability shall not exceed the greater of:
Service Providers agree to defend, indemnify, and hold harmless Haulwerk from claims relating to:
This obligation survives termination.
Haulwerk shall not be liable for failures or delays resulting from events beyond reasonable control.
The arbitration framework contained in the consumer Terms applies equally to these Provider Terms, except disputes shall be governed by AAA Commercial Arbitration Rules.
Providers waive jury trial rights and class or representative proceedings.
Providers consent to electronic notices, communications, agreements, and records.
Haulwerk may suspend or terminate provider access at any time for:
Outstanding obligations survive termination.
These Provider Terms are governed by California law.